Privacy Policy

MPS NORTH AMERICA LLC, GLASSLEAF WEBSITE PRIVACY POLICY

This website with the domain name of https://services.glasstree.com is owned and powered by MPS Limited, the holding company of MPS North America LLC, (collectively referred to as “we”, “us” or “our”). The trade name “Glassleaf” is owned by Lulu Press Inc. d/b/a Glasstree Publishing (Glasstree) and is being used by us for this website pursuant to the authorisation granted to us by Glasstree. This Privacy Policy (the “Policy”) respects your concerns about privacy and values its relationship with you. This Policy describes:

  • the type of information we may collect from customers, contacts and visitors to our website at https://services.glasstree.com (“Glassleaf”),
  • how we may use that information,
  • with whom we may share that information; and
  • the measures we take to protect the security of that information.

Our Policy also tells you how you may contact us to update your information, remove your name from our mailing lists or get answers to questions you may have about our privacy practices.

Our website is hosted in the United States (“US”). We comply with applicable laws in the United States to safeguard your information.

By accessing / using our website you are accepting the practices described in this Policy and also provide your consent to us for processing your Personal Data in accordance with this Policy and transferring your information to other countries that may not provide the same level of data protection as the US, where necessary for providing the services that you require. If we do make such a transfer, we will put appropriate measures in place to ensure that your information is adequately protected at all times.

If you do not agree to the terms of this Policy, please do not access or use this website.  We reserve the right to modify or amend the terms of this Policy from time to time without notice.  Your continued access or use of the website following the posting of changes to these terms will mean you accept those changes.

INFORMATION WE COLLECT AND HOW WE USE IT

Personal Information

Personal Information means and includes all information that can be linked to a specific individual or to identify any individual, such as name, address, mailing address, telephone number, email ID, credit card number, cardholder name, card expiration date, information about your mobile phone, and any details that may have been voluntarily provided by the user in connection with availing any of the services on Glassleaf. We may collect such personal informations in a number of ways, such as when you create an account on our website, purchase our services on our website or over the phone or participate in an offer, promotion or survey.

Browsing our website

When you browse through Glassleaf, we may collect information regarding the domain and host from which you access the internet, the Internet Protocol [IP] address of the computer or Internet service provider [ISP] you are using, and anonymous site statistical data.

Purchase of Services

When you purchase any of our services, we may ask for your contact information such as name, address, and payment details such as credit card number, expiration date, delivery address, billing address. Once you purchase any of our Services, you may be required to upload and/or store your content, works, materials, data on our website or provide the same to us through other electronic transfer viz. email, etc.

Online Surveys

We may occasionally ask you to complete optional online surveys. These surveys may ask you for contact information and experience on our website compared to other websites.

Contact Us

If you communicate with our Customer Service department through the ‘Contact Us’ link on our website or by telephone, we may ask you for information such as your email address, your location and the type of customer you are (e.g. registrant, website visitor etc.). You may also choose to provide additional personal information, for example, in the form of an attachment. We will hold these details in our customer service query database and use such personal information to respond to your questions and comments. We may also use such personal information to evaluate the quality of our products and services.

Sign up for eNewsletters

On our website, you may sign up to receive eNewsletters which contains news items and information about products and services offered by Glassleaf. You may also choose to receive information from carefully selected third parties. To sign up to receive these eNewsletters, you must register with our website, and to do so, you must provide us with your personal information.

Other Website Features

We offer website visitors various features for their information and enjoyment, which we may change from time to time. We may ask you to submit certain personal information so that we can provide you these features.

MESSAGE BOARDS, BLOGS AND OTHER PUBLIC FORUMS

The website makes message boards, blogs and other such user generated content facilities available to users of the website and registered users can provide content for and participate in these facilities. Any information that is disclosed in these areas of our website becomes public information and you should always be careful when deciding to disclose your personal information.

SEND TO A FRIEND FACILITY

When you use this facility and provide us with personal data (e.g. the name and email address) of a third party, please ensure that you have their consent before giving us their details.
We also may allow third-party advertising services and networks to use “cookies”, web server logs, “web beacons” and similar technologies on our website and emails; on third party websites and emails; and on our advertising placed on third party websites. They use this information to provide advertisements about our services that may be of interest to you. You may see these advertisements on other websites. We do not control these third party technologies, and they are not subject to this Policy. We do not authorize these third parties to use this technology to collect personal information about you and they do not have access to your personal information from us. They may, however, track your internet usage anonymously (that is, without being able to identify you personally) over time and across other websites beyond this website.

NON-PERSONAL INFORMATION WE COLLECT

We collect certain aggregated and non-personal information when you visit our website. Aggregated and non-personal information does not relate to a single, identifiable visitor. It tells us information such as how many users visited our website and which pages were accessed. By collecting this information, we learn how to best tailor our website to our visitors. We collect this information either through “cookie” technology or with “web beacons”, as explained below.

Cookies

Like many companies, we use “cookies” on our website(s). Cookies are bits of text that are placed on your computer’s hard drive when you visit certain websites. We use cookies to tell us, for example, whether you have visited us before or if you are a new visitor and to help us identify site features in which you may have the greatest interest. Cookies may enhance your online experience by saving your preferences while you are visiting a particular site. Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our website features.

Web Beacons

Certain pages on our website contain “web beacons” (also known as Internet tags, pixel tags, and clear GIFs or java script equivalents). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page, and the information in cookies set by the third party.

HOW WE USE THE PERSONAL INFORMATION

We use personal information to provide you with services you explicitly requested, to resolve disputes, troubleshoot concerns, help promote safe services, collect money, measure consumer interest in our services, inform you about services, updates, customize your experience, detect & protect us against error, fraud and other criminal activity, enforce our terms and conditions, comply with applicable legal requirements, relevant industry standards and our policies, detect, investigate, and prevent activities that may violate our policies or be illegal, etc. We also use your contact information to send you offers based on your previous orders and interests.

Other Uses of Information

We may use the personal information you provide on our website for internal purposes, such as for website administration, data analytics, and compliance purposes.

INFORMATION WE SHARE

We do not sell or otherwise disclose information about our website visitors, except as described here. We may share the information you provide with our affiliates (i.e. companies in our group) and our joint marketing partners. We may also share the information with service providers we have retained to perform services on our behalf. These service providers are not authorized by us to use or disclose the information except as necessary to perform services on our behalf or to comply with legal requirements. In addition, we may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement agencies following an appropriate request or (iii) when we believe disclosure is necessary to prevent physical harm or financial loss or in connection with an investigation of suspected or actual illegal activity.

We reserve the right to transfer any information we have about you in the event we sell or transfer all or a portion of our business or assets. Should such a sale or transfer occur, we will use reasonable efforts to direct the transferee to use information you have provided through our website(s) in a manner that is consistent with this Privacy Policy. We will not sell, share, or rent your personal information to any third party.

HOW WE PROTECT PERSONAL INFORMATION

We maintain administrative, technical and physical safeguards to protect against loss, misuse or unauthorized access, disclosure, alteration or destruction of the information, data, contents, works and materials you provide on our website.

ACCESS AND CORRECTION

We will provide website users with access to a copy of their personal information which they have provided through our website(s), where such users are reasonably entitled to ask for this, (for which we may charge a small fee), and they will have the ability to review and correct it, as applicable. To help protect your privacy and security, we will take reasonable steps to verify your identity, such as requiring a password and user ID, before granting access to your information.

YOUR CHOICES

If you would like to update your contact information and preferences or you would like to be removed from our mailing list, you may email us at support@services.glasstree.com

UPDATES TO OUR PRIVACY POLICY

Our Privacy Policy may change at any time without prior notification. To make sure that you are aware of any changes, kindly review the policy periodically.

HOW TO CONTACT US

If you have any questions or comments about this Policy or if you would like us to update information we have about you or your preferences, please contact us by sending an email to support@services.glasstree.com

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